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Royal Bank of Scotland
…Brings endpoint security to its customers with Malwarebytes
“Chris Parker, eCrime & Digital Lead Royal Bank of Scotland” — Chris Parker, eCrime & Digital Lead Royal Bank of Scotland
Support on the Spot
Delivering ransomware protection to support client productivity and growth
“Malwarebytes is quite simple and easy to manage. The OneView console has an ‘iOS feel’ to it that is clear and professional. It gives me every piece of information I need straight away, so I can immediately see the scan information and suspicious activity. Plus, I can look at my clients by billing cycle, which assists our operations from an accounting perspective.” — Seth Westrip, Chief Operating Officer Support on the Spot
SOLVit gains trusted endpoint security partner that fortifies cloud IT services strategy
“I can’t underline enough the confidence the Malwarebytes product gives us that our clients are protected. There was always a lingering doubt with other vendors, and we don’t have that with Malwarebytes. Also, when there’s a Windows update, we don’t hold our breath anymore. We know that our clients will be protected and that we won’t be getting phone calls in the middle of the night.” — Damien Samios, Managing Director SOLVit Network Support
Complete PC Solutions
Delivering on commitment of excellent service with Malwarebytes
“As Malwarebytes’ first partner in Australia, we have developed a good, transparent relationship where we share information to mutually improve one another’s businesses.” — Frank Traintafyllou, Managing Director Complete PC Solutions
Katana IT saves time and money with effective endpoint protection solution
“Malwarebytes’ effectiveness is a major win; it just does the job. We used to spend a high amount of labor handling an average of 12 endpoint issues each month. That’s all recouped time and money we’ve gained with Malwarebytes.” — Luke Santillo, Senior IT Consultant Katana IT
Ensures effective protection for client endpoints with Malwarebytes
“We haven’t had any ransomware or malware issues with our client machines running Malwarebytes. Because our customers have less issues, we have reassurance and confidence in the quality of our endpoint security offering, which has also increased our customer satisfaction.” — Gary Meers, Chief Technology Officer SaberVox
iLoos Informatique Colmar-Case
Trusted partnership from local, technical resources provided by Malwarebytes
“Malwarebytes makes it possible to provide our clients with a proven, effective endpoint security solution. The product’s proven, effective capabilities and access to local, technical support give us confidence to say that we offer our clients an exceptionally good solution for their security.” — Philippe Rodenstein, Manager
Compunet IT Solutions
Safeguarding clients from emerging threats
“Malwarebytes has been a game changer, dropping the level of risk for our clients. And the cloud-based MSP platform gives us proactive, full oversight to manage our entire customer base, rather than a one-on-one, break-fix approach. With Malwarebytes, we’re the fully-fledged source of trust for our clients’ endpoint security.” — Tony Healy, Director Compunet IT Solutions
Commitment to innovation secures longtime customer
“I’ve stayed with Malwarebytes for years because of their excellent service and focus on innovation. Malwarebytes listens to their customers better than any company I’ve been around. They do everything they can to learn from those using the product to continually innovate and deliver the best solution in the market. That gives m100 percent confidence in the company, because they’re always thinking about how to be better.” — Robert Elworthy, Assistant Director of IT Langdale Industries
“We cannot live without Malwarebytes as a critical part of our security stack.”
“"Malwarebytes quickly eliminated the ransomware outbreak from our network, allowing us to restore operations. We cannot live without Malwarebytes as a critical part of our security stack."” — Gilberto Aarón Márquez Cortes, Corporate IT Administrator BSM
The cloud gives visibility and protection, even when users are off the network.
Syracuse Orthopedic Specialists
“Of all the products we’ve tried, Malwarebytes has proven to be worth its weight in gold. With Malwarebytes, we have a partner in security and not just another software vendor.” — Robert Taylor, Information Technology Information Systems Managers
Malwarebytes Endpoint Protection and Response
Building supply company becomes an endpoint security superhero with Malwarebytes
““Malwarebytes EPR gives our stretched-thin IT team the ability to tackle malware and viruses like superheroes. And, the solution gives our employees back their time, which is invaluable.”” — IT project manager building supplies company
“…an almost instantaneous, drastic reduction of malware.”
“After installation we saw an almost instantaneous, drastic reduction in malicious hits. We’ve gone from 2 to 4 hours per day for on-site helpdesk visits for malware & virus related tickets, to zero. Remediation is automated and done remotely, and our trouble-tickets are no longer concerning network sluggishness caused by Internet junk.” — Darren McCracken, Head Technician, McMinn County School District
Aberdean delivers on proactive security strategy with Malwarebytes
“Malwarebytes works great and does everything that we need it to for endpoint protection. And, the OneView dashboard lets us manage client licenses and see endpoint data across all our clients. That’s a huge resource savings for us any time we have a single pane of glass that enables us to manage multiple clients at the same time.” — Jim Blair, Managing Director, Aberdean Consulting
“…installed and up on the cloud in about 4 seconds.”
“I’ve had no issues and no complaints from users. The cloud console makes it easy to keep an eye on everything, and whenever I check it’s always happy. I also really like the emails I get about product updates. I actually read them — no other vendor keeps me so well informed.” — Brian Schwartz, Director of Network Administration, Western Reserve Academy
Supporting customers with endpoint protection that just works
“Malwarebytes keeps my customers’ endpoints working smoothly and quickly. And with the One View dashboard, I can easily narrow down which endpoints require attention, which makes it really fast for us to manage our customer needs.” — Todd Benedict, Owner, Edge Computers
“Getting onto the cloud was much simpler than I thought it would be.”
“Prior to switching to Malwarebytes, all we were doing was backing up and restoring data and re-imaging machines because full-disk encryption kept crashing our systems. We were doing it up to 5 times every week, now maybe once or twice a month.” — Karl Henry, Technical Manager, Fairleigh Dickinson University
Malwarebytes eradicates Emotet and keeps students and staff protected
“Malwarebytes has worked flawlessly from the get-go and lets us focus on the million IT projects we need to manage every day. There’s constantly a new threat, so with Malwarebytes doing the security job, it’s one less thing we need to worry about is huge.” — Scott Howes, Jr. Network Administration Holyoke Public School
Lembaga Zakat Kedah Negeri Kedah
Without Malwarebytes thousands could have been impacted.
“Malwarebytes saved us from experiencing several very serious consequences that could have impacted the lives of 18,000 beneficiaries, 1,463 company and government sector zakat payer and 500,000 individual zakat payer every month. Their advanced endpoint protection solution detected ransomware on critical servers before it could cause costly damage to our firm. We chose Malwarebytes because of their superior technology and excellent value-added service.” — Ahmed Fariq Abdullah, Assistant Executive Manager (IT), Lembaga Zakat Kedah Negeri Kedah
Effective, fast endpoint protection retains happy customers
“I’m always testing other endpoint security products. There’s nothing at the level of Malwarebytes for providing great protection while not eating up resources. The product is lightweight and preserves the employees’ good PC experience.” — Jarod Smothers, Technical Consultant, Miken Technologies
Malwarebytes frees up resources and delivers protection that just works
“Malwarebytes was our top choice as a trusted security company. Malwarebytes gives us a proactive approach to safeguard against malware on our endpoints. And the remediation is refreshing to see all the PUPs, toolbar add-ins, and real-time exploits it finds and resolves.” — Jonathan Capps, IT Support Specialist, E-Gads!
Global company fortifies endpoint security posture with Malwarebytes
“Malwarebytes gives us peace of mind, so we don’t have to worry about our ‘trouble users.’ It saves us so much time managing endpoint security, and it’s so quick and easy.” — Melissa Davenport, Principal IT, Skillsoft
Manitowoc Public School District
Limited network infection to 1% instead of 80% without Malwarebytes
“I love the product and your people are awesome. Malwarebytes did everything I needed quickly and without having to go to endpoints or pull any cables. The support team jumped in and helped prevent the nightmare of having infected laptops off the network for the summer, only to return for the Fall semester.” — Jessica Deprey, Instructional Technology Coordinator, Manitowoc Public School District
Malwarebytes cut potential downtime to a matter of hours rather than weeks
“It’s all about speed when you’re hit. Malwarebytes solved our problem fast and effectively. We called the US and said our boat had holes with water coming in fast. Malwarebytes set up a virtual room for 24/7 support, so answers were just a call away. We were back in business in 72 hrs, rather than weeks as has been the case with other companies in Germany.” — Alexander Rothaug, Global Head of IT, Neoperl
Traditional anti-virus solutions didn’t stop the infections
“"After Malwarebytes was up and running, the solution reported in under 48 hours that 90% of polled endpoints were infected. Remediation was so quick the infection stopped spreading. The scary part was that traditional anti-virus solutions previously deployed didn’t pick this up."” — Erick Chng, IT Manager, Kee Song
The Executive Centre
"Malwarebytes was our clear choice because of their #1 cybersecurity market leadership”
“"Malwarebytes was our clear choice because of their #1 cybersecurity market leadership, the unique and continuous stream of innovative technologies that ensure the robust security posture we absolutely need as our executive member base expects nothing less than the most secure, safe and premium workspaces worldwide."” — Jason Fuller, Global Infrastructure Manager, The Executive Centre
Agência Espacial Brasileira prevents malware from launching on its endpoints
Malwarebytes Endpoint Security stops infections and improves productivity
“We’ve experienced at least a 90 percent reduction in malware-related issues. Malwarebytes has saved the agency significant time and support costs.” — Lucas Rosa, Chief Technology Officer, Agência Espacial Brasileira
Bloomsburg school district stays clear of ransomware
Malwarebytes restores confidence against ransomware attacks
“Malwarebytes gives us the security of knowing that malware and ransomware will be quarantined before infecting a user’s device, keeping machines from being compromised. ” — Gary Honabach, Technology Systems Administrator, Bloomsburg Area School District
I.T. How to shows how to defeat ransomware with ease
Malwarebytes protects systems from the inside out
“Malwarebytes delivered what it advertised, works quietly in the background, and requires little effort from us. We deployed Malwarebytes on all systems within 24 hours.” — Shane McIntosh, Managing Director, I.T. How to
JusticeTrax analyzes the evidence and deepens its defenses
Malwarebytes delivers enterprise-class protection with simplicity and control
“We needed the power and flexibility of an enterprise-class solution without needing an enterprise-size team to manage it.” — —Richard Roy, IT Manager, JusticeTrax, Inc
Haynes International turns up the heat on ransomware
Malwarebytes stops ransomware and other threats from affecting production
“Malwarebytes does a good job of keeping the evil stuff out of our network, and it takes care of itself. We don’t have to continually monitor it—that’s great peace of mind.” — Scott Swanson, Enterprise Operations Manager, Haynes International, Inc.
IntraHealth International boosts ransomware immunity
Malwarebytes scales defenses and increases responsiveness
“Malwarebytes Endpoint Protection is fabulous. We can see threats in our environment when they appear—before they can become a problem.” — Jeffrey brown, Global Help Desk Supervisor, Intrahealth International
East Irondequoit CSD Claims Victory Over Emotet Trojan with Malwarebytes
It’s not often a school district can create a model for modernizing teaching pedagogy through digital transformation while also successfully weathering a pervasive Trojan infection on the first week of school.
“Malwarebytes made it possible to knock down the Emotet infection in twenty days without taking down our network. It’s great to detect infections but to have a solution that also isolates and disinfects the infection is huge. I believe Malwarebytes has a powerful solution, and no one currently has anything close to it.” — Joseph Sutorius, Chief Information Officer East Irondequoit Central School District
“I have confidence our customers’ systems are protected.”
“Thanks to the Malwarebytes MSP program, we have this high-quality product in our stack. It’s a great addition, and i have confidence that customers’ systems are protected.” — Marek Drummond, Managing Director, Optimus Systems
Waverley Christian College creates a malware-free curriculum
Malwarebytes delivers fast response and remediation for “invisible” malware
“Malwarebytes’ response was phenomenal. That, combined with the ability to site-license the product for our two campuses, made our decision easy. We replaced Kaspersky with Malwarebytes endpoint protection.” — Alan Oh,ICT Manager, Waverley Christian College
Southern Cross Care ensures healthy endpoints
Malwarebytes remediates and rolls back systems automatically
“The ability to lock a machine off the network straight away when you identify an issue is fantastic. Just pushing a button to roll a system back is absolutely brilliant. It’s a phenomenal piece of technology.” — Phil Shand, Senior Infrastructure Engineer, Southern Cross Care
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malwarebytes free Archives
Different scan methods in Malwarebytes for Windows v3
Malwarebytes for Windows provides three methods you can use to scan your computer: Threat Scan, Custom Scan, and Hyper Scan. The scan method you choose determines how comprehensive of a scan Malwarebytes for Windows runs on your computer. To choose a scan method open Malwarebytes for Windows, then click the Scan tab. You are presented with the three different scan types described below.
Threat Scans are the most comprehensive type but may take the longest. We recommend you launch a Threat Scan daily. If you have a Premium license activated, a Threat Scan is scheduled to run once per day by default. Areas and methods tested include:
- Memory Objects: Memory allocated by operating system processes, drivers, and other apps.
- Startup Objects: Executable files or modifications which initiate at computer startup.
- Registry Objects: Configuration changes which may have been made to the Windows registry.
- File System Objects: Files stored on your computer's local disk drives which may contain malware.
- Heuristic Analysis: Methods used by Malwarebytes in the previously described objects and other areas to detect and protect against threats, and assure those threats cannot reassemble themselves.
With a Custom Scan, you can choose what and where you want Malwarebytes for Windows to scan. To customize a scan, click the Custom Scan option, then click Configure Scan. An example of the Custom Scan configuration page is shown below.
Custom Scan options
These settings allow you to determine the areas of your device you want Malwarebytes to scan. These are described as follows:
- Scan Memory Objects: Memory allocated by operating system processes, drivers, and other apps. Threats detected during scans are still considered threats even if they have an active component in memory. To be safe, memory objects should be scanned.
- Scan Startup and Registry Settings: Executable files or modifications which initiate at computer startup, as well as registry-based configurations that can alter your device's startup behavior.
- Scan within archives: If this box is checked, archive file types such as zip, 7z, rar, cab and msi are scanned up to two levels deep. Password protected archives cannot be tested.
- Scan for rootkits: Rootkits are files stored on your computer's local disk drives which are invisible to the operating system. These files may influence system behavior.
- Potentially Unwanted Program (PUP): This setting allows you to choose how Potentially Unwanted Programs are treated if detected. Use the drop-down menu to choose either Ignore detections, Warn user about detections, or Treat detections as malware.
- Potentially Unwanted Modifications (PUM): This setting allows you to choose how Potentially Unwanted Modifications are treated if detected. Use the drop-down menu to choose either Ignore detections, Warn user about detections, or Treat detections as malware.
The right side of the Custom Scan screen also shows a list of directories, sub directories, and individual files to scan. Other than the Desktop, every location on your device is selected for scan by default. You may un-check individual files or directories that you don't want to be scanned.
Hyper Scans check for threats in your Memory and Startup objects, where threats commonly take place. A Hyper Scan is faster than a Threat Scan but less comprehensive. Only Malwarebytes Premium or Malwarebytes Trial users can use this scan type. Areas and methods tested include:
- Memory Objects: Memory allocated by operating system processes, drivers, and other apps.
- Startup Objects: Executable files or modifications which initiate at computer startup.
If a Hyper Scan detects malware, we strongly recommend running a Threat Scan afterward in case there are more threats in other areas of your device.
If you have Malwarebytes for Windows Premium installed you can schedule a Threat, Custom, or Hyper Scan to run automatically. For instructions, refer to the article Set up automatic scans in Malwarebytes Premium on Windows devices.
Return to Malwarebytes for Windows guide v3
A computer worm is a type of Trojan that is capable of propagating or replicating itself from one system to another. It can do this in a number of ways. Unlike viruses, worms don’t need a host file to latch onto. After arriving and executing on a target system, it can do a number of malicious tasks, such as dropping other malware, copying itself onto devices physically attached to the affected system, deleting files, and consuming bandwidth.
Trojan is a malware that uses simple social engineering tricks in order to tempt users into running it. It may pretend to be another, legitimate software (spoofing products by using the same icons and names). It may also come bundled with a cracked application or even within a freeware.
Once it is installed on the computer, it performs malicious actions such as backdooring a computer, spying on its user, and doing various types of damage.
Trojans are not likely to spread automatically. They usually stay at the infected host only.
Downloaders and droppers are helper programs for various types of malware such as Trojans and rootkits. Usually they are implemented as scripts (VB, batch) or small applications.
They don’t carry any malicious activities by themselves, but just open a way for attack by downloading/decompressing and installing the core malicious modules. To avoid detection, a dropper may also create noise around the malicious module by downloading/decompressing some harmless files.
Very often, they auto-delete themselves after the goal has been achieved.
The term “rootkit” comes from “root kit,” a package giving the highest privileges in the system. It is used to describe software that allows for stealthy presence of unauthorized functionality in the system. Rootkits modify and intercept typical modules of the environment (OS, or even deeper, bootkits).
Rootkits are used when the attackers need to backdoor a system and preserve unnoticed access as long as possible. In addition, they may register system activity and alter typical behavior in any way desired by the attacker.
Depending on the layer of activity, rootkits can be divided into the following types:
Usermode (Ring 3): the most common and the easiest to implement, it uses relatively simple techniques, such as IAT and inline hooks, to alter behavior of called functions.
Kernelmode (Ring 0): the “real” rootkits start from this layer. They live in a kernel space, altering behavior of kernel-mode functions. A specific variant of kernelmode rootkit that attacks bootloader is called a bootkit.
Hypervisor (Ring -1): running on the lowest level, hypervisor, that is basically a firmware. The kernel of the system infected by this type of a rootkit is not aware that it is not interacting with a real hardware, but with the environment altered by a rootkit.
The rule states that a rootkit running in the lower layer cannot be detected by any rootkit software running in all of the above layers.
Remote Access Trojan (RAT)
Remote Access Trojans are programs that provide the capability to allow covert surveillance or the ability to gain unauthorized access to a victim PC. Remote Access Trojans often mimic similar behaviors of keylogger applications by allowing the automated collection of keystrokes, usernames, passwords, screenshots, browser history, emails, chat lots, etc. Remote Access Trojans differ from keyloggers in that they provide the capability for an attacker to gain unauthorized remote access to the victim machine via specially configured communication protocols which are set up upon initial infection of the victim computer. This backdoor into the victim machine can allow an attacker unfettered access, including the ability to monitor user behavior, change computer settings, browse and copy files, utilize the bandwidth (Internet connection) for possible criminal activity, access connected systems, and more.
Rogue scanners, also known as fake scanners, fake AV, or rogueware, are pieces of code injected into legitimate sites or housed in fake sites. Their social engineering tactic normally involve displaying fictitious security scan results, threat notices, and other deceptive tactics in an effort to manipulate users into purchasing fake security software or licenses in order to remove potential threats that have supposedly infected their systems. Their warnings were deliberately crafted to closely resemble interfaces of legitimate AV or anti-malware software, further increasing the likelihood that users who see them will fall for the ploy. These malware can target and affect PCs and Mac systems alike. In 2011, known names in the security industry have noted the dramatic decline of rogue scanners, both in detection of new variants and search engine results for their solutions.
Rogueware is one of two main classes of scareware. The other is ransomware. Rogue scanners are not as apparent as they used to be several years ago. It is believed that ransomware has completely replaced rogue scanners altogether.
Point of Sale (POS)
Point-of-sale (POS) malware is software specifically created to steal customer data, particularly from electronic payment cards like debit and credit cards and from POS machines in retail stores. It does this by scraping the temporarily unencrypted card data from the POS’s memory (RAM), writing it to a text file, and then either sending it to an off-site server at a later date or retrieving it remotely. It is believed that criminals behind the proliferation of this type of malware are mainly after data they can sell, not for their own personal use. Although deemed as less sophisticated than your average PC banking Trojan, POS malware can still greatly affect not just card users but also merchants that unknowingly use affected terminals, as they may find themselves caught in a legal mess that could damage their reputation.
POS malware may come in three types: keyloggers, memory dumpers, and network sniffers.
The term info stealer is self-explanatory. This type of malware resides in an infected computer and gathers data in order to send it to the attacker. Typical targets are credentials used in online banking services, social media sites, emails, or FTP accounts.
Info stealers may use many methods of data acquisition. The most common are:
- hooking browsers (and sometimes other applications) and stealing credentials that are typed by the user
- using web injection scripts that are adding extra fields to web forms and submitting information from them to a server owned by the attacker
- form grabbing (finding specific opened windows and stealing their content)
- stealing passwords saved in the system and cookies
Modern info stealers are usually parts of botnets. Sometimes the target of attack and related events are configured remotely by the command sent from the Command and Control server (C&C).
DNS changers/hijackers are Trojans crafted to modify infected systems’ DNS settings without the users’ knowledge or consent. Once the systems are infected and their DNS settings modified, systems use foreign DNS servers set up by the threat actors. Infected systems that attempt to access specific sites are redirected to sites specified by threat actors.
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